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Terms and Conditions of Use

TERMS AND CONDITIONS OF USING local.kent.gov.uk (the Directory)

Introduction

By using or registering with our Directory (“the Website”) you agree to these terms and conditions ("Terms").  Please read the Terms carefully as they set out your rights and obligations and apply to all users of and visitors to the Website.  They also explain how the information you submit for publishing on the Website (including but not limited to event advertising, services advertising, your reviews of other services) (“Your Content”)  through your user account (“Account”) will be used.

Your use of the Website means that you accept and agree to abide by these terms.

Changes to these Terms

We may revise these terms of use at any time by amending this page.

Please check this page from time to time to take notice of any changes we made, as they are binding on you.

Changes to our Website

We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.

We do not guarantee that our site, or any content on it, will be free from errors or omissions.

Keeping your Account secure is your responsibility

When you register, you create a user name and password which you can then use to access your Account and log on to and/or participate in secure areas of the Website.  It is your sole responsibility to maintain the confidentiality and security of your password as you are fully responsible for all activity connected to your Account.

You must make sure you are the only person using your password and you agree to tell us about any unauthorised use of your password and any other breach of security as soon as you become aware of it.

Deleting your account

You may ask for your Account to be deleted at any time, for any reason, by sending us a deletion request.

We reserve the right to suspend or remove your Account or access to any part of the Website at any time if you breach these Terms or for technical reasons.

Even after your Account has been deleted (for whatever reason) these Terms will remain in full force and effect.

Your Content

Your Content may be rejected, edited, moderated, removed or deleted at our absolute discretion. By submitting your Content to us, you are agreeing that you are happy for it to be used as set out in these Terms.

All Content that you submit must be true, accurate and, if your Content contains opinions, these must be your own and genuinely and truly held by you;

Content that you submit will be published on the Website and may be used on the Website in any way required (see “How we use the Content you submit”)

All Content must be original to you and you must be fully entitled (and have all necessary consents, including the consent of anyone featured in the Content) to submit it to us.

You must not submit any Content which is illegal, infringes the copyright or any other right of any person, in breach any contract or duty of confidence, is defamatory, obscene, offensive, indecent, inflammatory, promote violence, deceptive, harassing, threatening, breaches anyone’s privacy, harmful to minors or any person in any way, constitutes a contempt of court or be calculated to bring any person into disrepute.

It is your responsibility to keep any Content you submit up to date and to delete it, or arrange to have it deleted, if you no longer want it displayed.

If you choose to delete your Account, your Content will still remain on the Website unless you delete it before deleting your Account

Failure to comply with these Terms will be treated as a serious breach and may result in any one of  the following actions:

  • Immediate temporary or permanent suspension or closure of your Account with us and your right to use the Website
  • Issue of a warning followed by suspension or closure
  • A formal report to law enforcement authorities if appropriate

Limitation of our Liability

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our Website; or
  • use of or reliance on any content displayed on our Website.

If you are a business user, please note that in particular, we will not be liable for: any loss including:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings.

How we use the Content and Personal Data you submit

All personal information which you are asked to supply on your registration form ("Personal Data"), will be used to administer your registration and Account and to help us make decisions about whether Content you submit should be accepted, rejected or used. 

If you are providing a service which we are advertising to the public through the Website (such as a festival or a childminding service) we will publish Content you have submitted on the Website thereby allowing potential users of your service to see the area that your service covers (for example: Hollingbourne, ME17)  and also allows them to contact you directly about your service through the use of the  name, phone number or email address details you provide to us).

If you do not want us to publish certain details about you or your service, please fill in our form to let us know. 

In all other circumstances, your Personal Data will be kept private and confidential, will not be passed on to third parties without your express consent, and will be used in accordance with our Privacy Policy.

Report a problem with the Website

If you:

  •  become aware of any misuse of the Content
  •  wish to complain about any Content on the Website
  • want to ask for Content to be altered or removed
  • believe any of your rights have been violated
  • believe the Website is not working properly

please fill in our form to let us know what the problem is. 

Accuracy and quality of information

This directory has been set up to help you find local services and events available in your area. We make reasonable efforts to make sure that all information provided in the directory is accurate and up to date, but we do not accept any responsibility or liability for any errors in information.  

It is the responsibility of each individual service provider to update their information.

To report any problems with information in the directory please fill in our form. 

Carry out your own checks before using a service or attending an event

You should always check that the service or organisation meets your own requirements by contacting them directly.

We do not carry out checks on individual providers, services and events on your behalf.

Inclusion of any service is not an endorsement

We offer an impartial service and we cannot recommend or endorse any of the providers or services listed. Please ensure you carry out relevant checks to your satisfaction before contacting a provider or attending an event.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.

Applicable Law

The Terms shall be governed by and construed in accordance with the laws of England. Any disputes arising from this website or Terms will be decided only by the English courts.

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