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Smart Start Day Nursery and Pre-school

Day Nursery

Who to contact

01474 332 255

Where to go

Smart Start Day Nursery, 22-23
DA11 0EH

When is it on?

When is childcare available
Open All Year
Carescheme Age Range:
0 year(s), 3 month(s) to 8 year(s), 0 month(s)
Opening Times
Opening Times
DayOpening TimeClosing Time
Monday 07:30 18:30
Tuesday 07:30 18:30
Wednesday 07:30 18:30
Thursday 07:30 18:30
Friday 07:30 18:30

Other Details

ECD Type
Day Nursery
Cost details
Contact provider for details
3-4 Year Old Funding?
2 Year Old Funding?
Places Range
Places Range
Start AgeEnd AgePlaces
0 1 15
2 2 80
3 5 80
0 5 80
5 7 80
Sandpit, Arts And Crafts, Music, Computers / It, Refreshments, Cookery, Messy Play Area, Outdoor Adventure Play Area, Books, Ball Pit, Themed Sessions, Kitchen, Bike, Environmental Area, Pets, Tv/video/dvd, Play House, Sleeping Area, Slide, Climbing Frame, Quiet Room, Games / Puzzles, Visits and Outings, Garden
Wheelchair Access

Ofsted Information

Ofsted URN
Link to latest ofsted inspection report 
Inspection history
Inspection History
Inspection DateInspection typeInspection Outcome
13/06/2011Inspection (Early Years Register)Good
12/03/2015Inspection (Early Years Register)Good
04/04/2018Inspection (Early Years Register)Outstanding

30 Hours Extended Entitlement

Registered to provide up to 30 hours entitlement
30 Hours Partner Details (These are details of any other childcare provider(s) that this provider will work with to offer the 30 hours entitlement)

At Smart Start Day Nursery, we do offer the extended entitlement to eligible parents and children. As a full time day nursery we offer this as follows:

  • 24 hours per week over 48 weeks of the year (Stretched).
  • Funding can be taken between 8am and 6pm each day, up to a maximum of 10 hours per day.
  • Sessions that are booked over Lunch (12.30-1.30) or Tea (4-4.30) will inccur the current price of meals.
  • Any additional sessions or hours are payable at the full rate.

Service status


Local Offer


At Smart Start Day Nursery we take pride in the relationships that we build with you, your family and your children. With this relationship, we can jointly identify individual needs and support that may be required and work together to implement them through parent partnership both at nursery and at home. We use regular observation and assessment to monitor your child’s progress, putting additional plans in place to meet the individual needs of your children, for them to be able to reach their full potential. We have an experienced lead Special Educational Needs Co-ordinator (SENCo) who will work closely with you, your child and your keyperson. We have an additional 4 trained SENCO practitioners to support children at our nursery. Following the SEND code of practice (2015) and using the Best Practice Guidance document to review and adapt our practice considering the Graduated Approach, to ensure you as a family and your child are supported as appropriate within the four broad areas of need:

  • Communication and Language
  • Cognition and Learning
  • Social, Emotional and Mental Health
  • Physical / Sensory Difficulties.

We continuously work closely with you and other professionals, sharing information, listening to advice and working together for the best outcomes for your child.

Special Needs Support

  • On admission you are asked to complete a questionnaire about your child, which helps us to understand your child’s routines, what they enjoy at home, any particular interests your child has and how to best support your child while they are at nursery.
  • Our Keyperson approach, enables staff to build strong relationships with you and your child, meaning that through strong communication any progress, support or concerns can be discussed freely.
  • Our staff are well qualified and have a strong knowledge of the EYFS and child development, which helps them to be able to effectively assess your child’s starting points and monitor their development.
  • At Smart Start we have 4 trained Special Educational Needs Coordinators or “SENCO” who are available to help to support your child at nursery, listen to any concerns from families and to share strategies between home and nursery.
  • Our strong keyperson approach enables families and children to form positive relationships from the start. Through this approach, your keyperson will give you daily informal feedback at the end of each session.
  • Your child’s keyperson will complete a learning journey folder, which will include regular observations, photos and assessments of your child’s progress at nursery, following the Early Years Foundation Stage (EYFS) curriculum. You can ask to see your child’s folder at any time and you are also invited into nursery twice a year to attend our ‘Play Evenings’.
  • If we identify any concerns regarding your child’s development, your child’s keyperson will discuss these with you before referral or assessment from the SENCo. Likewise, if you have any concerns you wish to discuss with us, you can request a meeting at any time.
  • We will share any additional plans with you and work together to implement these strategies both at nursery and at home, to support your child’s learning.
  • Every child is unique and using the key person approach enables staff to build relationships with children and their families, which can help to identify the support that each child will need when doing different activities.
  • Using the Graduated Approach, will enable us to adapt the environment and levels of support needed to be able to include all children.
  • At Smart Start we have regular training, to ensure that all staff are up-to-date with new strategies and guidance. Including, Makaton, Deaf Awareness, Behaviour Management, etc. As well as the nursery SENCo attending the local SENCo Forum, where matters relating to SEND can be discussed with professionals, along with guest speakers.
  • We have many resources that are constantly added to, ensuring that we are able to support children’s development effectively.
  • We promote the Characteristics of effective learning throughout all activities. Identifying how your child likes to learn and use this knowledge to plan activities around their interests linked to the EYFS.
  • At Smart Start we use visual aids to display the daily routine for all children, from the baby room to our pre-school rooms. This can aid the children’s understanding of the day, help with transitions and gives the children time to revisit what is coming next in their own time.
  • Our routines are flexible and will adjust to the individual needs of children.
  • All staff are aware of any additional plans that are put in place and work towards individual targets for children with SEND.
  • We work closely with other professionals, taking on advice and strategies that we continue to follow while your child is at nursery. We have good working relationships with professionals, in which we share information and welcome visits to the setting.
  • If your child’s keyperson has noticed an area where your child may need extra support in their development they will complete a Targeted plan that will be shared with you. A Targeted plan is designed to implement some strategies and targets to support your child in their development. This plan will be shared with you and reviewed after 6 weeks, to assess if progress has been made and to put new targets in place if necessary.
  • If the targeted plan has not supported your child’s progress after sufficient time, your keyperson or SENCO may discuss the need to refer to other professional services, such as Speech and Language / Physiotherapy etc. If the referral is accepted, your child will be moved to a personalised plan, where more specific targets will be put in place, taking into account any professional advice.
  • Sometimes children will need extra support whilst at nursery, through additional resources, augmented support from staff or will require staff to have extra training to support specific needs. In this instance the SENCo or keyperson will ask for consent from you to refer to the Specialist Teaching and Learning Service through the Local Inclusion Forum Team (LIFT). If the referral is accepted a specialist teacher will visit your child at nursery and give advice and support to your child and the setting as well as make additional referrals if needed.
  • When your child starts nursery, you can complete a Healthcare plan to include any specific details we need to follow for your child’s daily care including any medication or care routines. Any medication will need to be fully labelled with a prescribed medicine label and the setting will follow our medicines policy.
  • Your child’s keyperson will make regular observations and assessment of your child’s progress while at nursery, including an overall assessment 3 times a year.
  • We have a play evening twice a year, where you will be invited to the setting to speak with your child’s keyperson, look through your child’s learning journey folder and discuss any plans or support that is in place. You are also welcome to view your child’s folder at any time and can request to arrange a meeting if you would like to discuss anything outside of the specified times.
  • If your child has a targeted or personalised plan, your keyperson will discuss this with you when it is set up and record the progress your child has made every 6 weeks at a review meeting and make new targets if needed.
  • We have a nursery SENCO who is supported by 4 other members of staff who are also SENCO trained.
  • Every child will have a statutory assessment ‘Progress check at age two’ which is very important. Your keyperson will complete the check which will be followed up with your health visitor’s ‘health development check at the age of two.’ If your child is delayed in any area of development this will be discussed with you at this point, to discuss a plan going forward.
  • While children are at nursery any targets that have been advised from other professionals (for example: Physiotherapy exercises, speech and language, portage) will be followed while at nursery.
  • The working document, Best Practice guidance, will be used to ensure that the child’s progress is supported by the environment provided at the setting.
  • Our inclusive approach to children’s learning enables us to be able to plan our activities to include any adaptations that may need to be put in place in order for all children to be able to join in. Our staff continually share information about each child’s needs, (including information on targeted and personalised plans) so that all members of staff are informed of how best to support your child during planned activities.
  • We regularly take our children into the local community. When these trips are planned a risk assessment is carried out, to include any specific considerations for individual children, due to medical conditions or disability. Parental consent will always be gained and any specific arrangements can then be discussed regarding individual needs etc.
  • When organising trips to new places, we try to do a pre-visit so a full risk assessment can be carried out. When an outing for larger groups is being planned we also welcome help from parent helpers, to assist during the trip.
  • All staff have opportunities for regular training, including sessions from the equality and inclusion team, health and safety, Early Years Autism Champions and Makaton. Staff who attend these training sessions share their knowledge with other members of staff so that the inclusive practice of the nursery can be enhanced.
  • There are steps leading to both front entrances of the building. We also have a gated entrance that leads straight to the garden.
  • We have one access ramp to the rear of the building that gives access to the nursery office.
  • Due to the nature of the buildings being townhouses, we do not have wheelchair access throughout the nursery. However reasonable adjustments will be made when identified as being needed to support a child, as far as is possible with the design of the buildings.
  • Children with mobility difficulties are supported by a member of staff when using the stairs at all times. The Best Practice guidance is used to ensure that provision is adapted according to the child’s needs.
  • Many schools come to visit the children at the nursery setting, and speak to the keyperson, to discuss the child’s interests, progress and if there are any concerns, etc.
  • Children who have been identified as having Special Educational Needs and Disability (SEND), can be supported on school visits with key person, upon request, to support the transition.
  • A ‘My Unique Progress’ record of transfer will be completed for each child, showing their attainment and progress made within the nursery, considering the child’s Characteristic of Effective Learning, including any strategies or augmented support that is in place to support the child, which is sent to the school or new setting.
  • Displays and discussions at circle time about different things they may see in there new environment, such as school uniform, photo’s etc.
  • Parents are encouraged to give continuous feedback, through our open-door policy, where a member of senior staff is always on hand to listen to parent views.
  • All parents are given a leavers questionnaire which asks for parents views on all aspects of the nursery setting including SEND provision.
  • Regular Self Evaluation is carried out and setting improvement plans made, to continue to develop our services and SEND provision.
  • The nursery SENCo attends the Local Inclusion Forum Team (LIFT) meetings regularly, where practice is discussed and ideas shared, so that continuous reflection of practice can support our SEND effectiveness.
  • By staff regularly attending training workshops and sharing knowledge with other staff members to enhance practice throughout the nursery.
  • Contact the manager, Shirley Wickens at Smart Start Day Nursery, to discuss your requirements.
  • Settling-in sessions will be arranged with you, which will take into account the specific needs of your child. We understand that every child is unique and therefore settling-in sessions are flexible to ensure your child’s wellbeing and a smooth transition to nursery.
  • If your child has an Education and Healthcare Plan (EHC) or is receiving support from a healthcare professional (i.e. Speech and language / physiotherapy / paediatric consultant etc.) we could apply for assessment for additional funding from the SEN Inclusion Fund (SENIF) to help us to support your child while they are at nursery. This could include, additional resources, specific staff training, augmented support, etc.
  • In addition to this, if you are in receipt of Disability Living Allowance for your child, we can apply for Disability Access Fund (DAF) funding, which will enable the nursery to purchase specific equipment to support your child while they are at nursery.

  • Our open-door policy, encourages parents to feel welcome and free to discuss any concerns, which will be resolved quickly. We also welcome any positive comments that can be shared with staff members.
  • We have suggestion boxes at the nursery that can be used by parents and visitors.
  • We have a complaints procedure that clearly demonstrates the process that would need to be followed in the case of a complaint, which is displayed for parents to see within the nursery as well as on our website.
  • The following comment is from the parents’ of a child who had sensory impairment, written in the ‘thank you card’ we were given on his last day at nursery,

“We can never quite say ‘Thank you’ enough times to convey the gratitude we feel! You have all been so supportive and enthusiastic about our son, celebrating his milestones with us and just enjoying the little man that he is! So thank you.”


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