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Hestia's Folkestone Haven

Hestia's Folkestone Haven provides mental health support for adults aged 16+ in the Folkestone and Hythe District.

The Folkestone Haven is open during the evenings, weekends and bank holidays, when other support services may be closed. The aim of the service is to reduce the number of people accessing A&E departments and decrease pressure on other emergency services.

The service is free and there is no need for an appointment - simply turn up. Whether you're struggling with an enduring mental health condition, bereavement, work stress, worries about Covid-19, or anything else that is impacting your mental health, we're here.

Visitors to the Folkestone Haven will be greeted by one of our trained Recovery Workers, who will offer a listening ear and tailored mental health support.

Visitors can also access support groups if they wish, such as art groups and creative writing workshops, to help maintain social inclusion.

The Folkestone Haven is funded by the NHS and a consortium of Kent based Trusts, including the Roger De Haan Charitable Trust.

Who to contact

Contact Name
Mel Hawkes
Contact Position
Folkestone Haven Service Manager
07827 416697

Where to go

The Folkestone Haven
c/o The Rainbow Centre
69 Sandgate Road
CT20 2AF

The Folkestone Haven operates from rooms on the 2nd and 3rd floor of the building and there is a lift to all floors. 

When is it on?

Date & Time Information
Every day, 365 days per year.
Time of day
Session Information
The Folkestone Haven is open every week day from 18:00 - 23:00
The Folkestone Haven is open every weekend from 12:00 - 23:00
The Folkestone Haven is open every bank holiday from 12:00 - 23:00

Other Details

Table of costs
Table of costs
AmountCost Type
Cost details
The service is completely free.
Referral required?
Referral and availability notes

The service is open access during opening times and no referral or appointment is necessary. 


The aim of the Folkestone Haven is to build resilience and self management techniques around mental health to prevent crises escalating in the future so anyone attending the Haven will be supported to engage in structured interventions to help de-escalate their distress and to plan for the future which may include sugnposting to other services, support with immediate issues affecting their mental health including housing, finances or domestic abuse. 


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