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Missing People

A 24 hour confidential helpline for people who have a missing family member. The advisers provide information, advice and emotional support for as long as it is needed.

 116 000 is the number to call, text or email for advice, support and options if you, or someone you love, goes missing or runs away - it’s free, 24 hour and confidential.  We provide around the clock emotional support for the duration of a disappearance.  

  • Call 116 000
  • Text 116 000  (You can text us even if you have no credit left on your mobile phone.)
  • Email

Our caring and highly trained staff and volunteers will discuss your options and try to get you the support you need. If you’re worried about the safety of a missing person, we would encourage you to contact the police as a first point of call. 

We have access to the Language Line interpretation service to facilitate contact with non-English speakers.

Who to contact

116 000

Where to go

Missing People
Upper Richmond Road West
SW14 7JE


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