The rough sleeper team is based in Canterbury and Maidstone and works throughout Kent. Outreach workers will undertake street outreach sessions to locate people who are homeless. We will respond to any calls notifying us of people sleeping rough. We are also trying to prevent the number of people leaving prison homeless by working in partnership with prison resettlement teams.
The service also works to prevent people who have been homeless returning to the streets through tenancy sustainment. For a limited amount of time, workers will provide support to people once housed. If longer term support is needed then we will refer people to other appropriate support services.
We run a 24-hour helpline for people who are homeless or facing housing crisis – call 0800 567 76 99 (Calls are free from landlines but will cost from a mobile. If you call us, we will call you back).