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Porchlight Rough Sleeper Service

The rough sleeper team is based in Canterbury and Maidstone and works throughout Kent. Outreach workers will undertake street outreach sessions to locate people who are homeless. We will respond to any calls notifying us of people sleeping rough. We are also trying to prevent the number of people leaving prison homeless by working in partnership with prison resettlement teams.


The service also works to prevent people who have been homeless returning to the streets through tenancy sustainment. For a limited amount of time, workers will provide support to people once housed. If longer term support is needed then we will refer people to other appropriate support services.


We run a 24-hour helpline for people who are homeless or facing housing crisis – call 0800 567 76 99 (Calls are free from landlines but will cost from a mobile. If you call us, we will call you back).

Who to contact

Contact Name
Porchlight Rough Sleeper Service
Telephone
0800 567 76 99 (Calls are free from landlines but will cost from a mobile. If you call us, we will call you back).
E-mail
headoffice@porchlight.org.uk
Website
Porchlight Rough Sleeper Service

Where to go

Name
Porchlight Head Office
Address
2nd Floor Watling Chambers
18-19 Watling Street
Canterbury
Kent
APostcode
CT1 2UA

When is it on?

Time of day
Afternoon
Evening
Morning
Session Information
24-hour helpline for people who are homeless.

Other Details

Referral required?
Yes
Referral and availability notes

We have a specialist team that supports rough sleepers in Kent.

Rough Sleeper Referral Form (Word Doc 140kb – opens in new window)

Notes

We can signpost you to advice around:

-Finance, benefits and debts
-Healthcare
-Specialist drug and alcohol treatment services
-Education, training and employment
-Rebuilding family relationships
-Developing skills to live on your own

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