30 Hours Partner Details (These are details of any other childcare provider(s) that this provider will work with to offer the 30 hours entitlement)
Please see Nursery website for further infomation www.poppysdaynursery.com
Poppy's Day Nursery is located in the heart of Staplehurst. The Nursery is a small setting which is ideal to support children with additional needs. The Nursery works closely in partnership with parents to ensure the environment we provide is suitable for each child's individual needs. The Nursery has two designated SENCO's which provide support to children and families with SEN needs.
Special Needs Support
How does the setting identify children with additional needs or SEND?
Poppy's Day Nursery invites all parents and children to visit the Nursery before securing a Nursery place. This enables parents and staff to talk about your child's needs.
The Nursery has a settling in procedure which allows the parent to complete background paperwork about the child. This time is also important for the new key person to build relationships and discuss any concerns you may have.
On your child's first day at Nursery staff will assess their starting points with a document called Development Matters. This allows staff to work out a child's strengths and additional areas of support.
If your child has additional needs or SEND then you will work closely with our designated SENCO's.
How will I be informed / consulted about the ways in which my child is being supported?
Poppy's Day Nursery operates a key person policy
Each child must be assigned a key person (also a safeguarding and welfare requirement). Providers must inform parents / and or carers of the name of the keyperson and explain their role when a child starts attending a setting.
The key person must help ensure that every child's learning and care is tailored to meet their individual needs. The key person must seek to engage and support parents and / or carers in guiding their child's development at home.
The key person is to help the child become familiar with the setting, offer a settled relationship for the child and build a relationship with their parents.
They should also help families engage with more specialist support if appropriate.
Poppy's Day Nursery is committed to partnership with parents and we feel that the Key Person and parents will build confidence in sharing information regarding the child.
The role of the key person is a requirement from the Early Years Foundation stage and research shows attachment theories, good relationships and emotional well being is the key to learning and secure development.
Each child is given a key person from their first day at Nursery through to when they leave to go to school.
The key person will:
ensure regular two-way flow of information is maintained between parent and provider
ensure that the individual needs of each child is met through close observations
arrange reviews with parents every three months to discuss the child’s progress, if requested by the parent
help a baby / child become familiar and settled into the new environment
help make the child feel safe and confident
establish a strong bond with the child and build a close relationship
meet the needs of the child in their care and respond sensitively to their behaviour, feelings and ideas
key point of contact for any questions for both child and parent
What parents will expect from the Key Person:
respond to their child
care for the child
respond sensitively to the child's feelings, ideas and behaviour
undertake personal care routines such as nappy changing, toilet training, feeding, settling the child at rest time
build links with other agencies involved with the children
keep records; developmental records to share with parents
meet with parents to discuss their child's development
discuss Buddy systems
How will the setting adapt the Early Years Foundation Stage curriculum for my child's needs?
Poppy's Day Nursery support's children's learning through the EYFS.
Poppy’s Day Nursery believes that every child deserves the best start in life and to fulfil their potential. We aim to ensure that the individual needs of all children are met through effective planning and observation systems. Each child is assigned a Key Person.
The planning format is developed by using the Early Years Foundation Stage Framework.
“The EYFS is to help young children achieve the five Every Child Matters Outcomes of staying safe, being healthy, enjoying and achieving, making a positive contribution and achieving economic well-being”. (EYFS Statutory Guidance 08).
We aim to promote equality of opportunity and anti-discriminatory practice and ensure that every child is included and not disadvantaged because of ethnicity, culture, religion, home language, family background, learning difficulties or disabilities, gender or ability.
We aim to provide a balance of adult led and freely chosen / child initiated experiences delivered through indoor and outdoor play. We believe that learning through play is vital for a child to learn and develop at their own pace.
Through our Key Person system, we undertake observations on the children on a daily basis, which helps to meet their needs. The observations are recorded in each child’s individual observation pack.
The experiences we provide are appropriate to each child’s stage of development as they progress to the early learning goals.
Children’s Records & Reviews
The records used for recording children’s progress / development and review are maintained using the following:
Early Years Foundation Stage
This pack will include regular observations, regular reviews and sharing all the information with parents.
Each day is planned to meet each child’s individual needs and is age appropriate. Each room in the Nursery will display a plan and information about what the children intend to experience throughout the day.
These plans are displayed clearly and are easily accessible for parents to see.
Each plan will support experience for children in the following areas:
Personal, social, emotional development
Communication, language & literacy
Problem solving, reasoning & numeracy
Knowledge & understanding of the world
Each child will have observations carried out and kept by their key person. Each child will also have a Learning Journal, which is a working progress where parents and children can add things too.
Each child will have a review every three months with parent and key person to discuss the child’s progress and what we plan to encourage for next steps over the next three months.
What teaching strategies does the setting use for children with additional needs or learning difficulties?
Poppy's Day Nursery operates over 5 days a week 7.30am - 6.20pm. Staff work a shift pattern each week which helps support their key child. The Nursery is set up each morning according to the needs of the children that attend each day.
Effective teaching and learning requires a range of appropriate resources to support all children's learning and development.
The designated SENCO's work closely with the child's key person to ensure their needs are being fully met and if additional resources are required these are obtained.
Poppy's Day Nursery uses the Best Practice Guidance for support in our teaching. This is a document which is supplied by the STLS service. It sets out strategies which can be used to support children.
What additional support does the setting provide for children with additional needs or SEND?
Poppy's Day Nursery SEND policy sets out the graduated approach to support children.
If a child is making insufficient progress, additional support maybe obtained. If required parental consent will be obtained to refer to the STLS through the LIFT Team. This meeting is held 6 times a year.
If the referral is accepted, a specialist teacher would then visit your child to provide additional support.
Parents are consulted every step of the way.
How will the setting monitor my child's progress and how will I be involved in this?
Poppy's Day Nursery has an effective key person approach for all children. The key person is responsible for supporting children through their development.
The Nursery holds parents evenings 3 times a year. This is an ideal opportunity to see your child's learning journey and discuss their progress or any concerns you may have.
The Nursery completes a Progress Check at 2 Years Old. This is a statutory requirement. This assessment is required for the 2 year check up appointment with your child's Health Visitor.
How do you ensure children with additional needs or SEND can be included in the same activities as other children, including trips?
Poppy's Day Nursery is committed to inclusive practice thats allows all children to be included in all activities. Your child's key worker regularly plans activities that are suitable to meet their needs.
For off site trips, these are all risk assessed prior to going to ensure the venue is safe and suitable for all children.
All staff are paediatric first aid trained and emergency contact details are taken for all outings.
How accessible is the building for children with mobility difficulties / wheelchair users?
Poppy's Day Nursery is situated on the site of the former Geulder Rose Medical Centre. The site is on one level which is wheelchair accessible.
The outside area is flat and one level, access for a wheelchair will be via the side garden gate.
The Nursery wherever possible will make reasonable adjustments to meet the needs of children, parents or staff.
How will you support my child's transition to a new setting or school?
Poppy's Day Nursery supports children the term before they start school "School Readiness". This includes arranging the Early Years Teachers visiting the children at Nursery to meet the child and discuss the child's development with their key child.
The Nursery produce a schools transition document to pass onto the school so they are able to plan for the child's development.
The Nursery supports parents through the application process, emailing the KCC poster of admissions, open days the local school offer.
How does the setting assess the overall effectiveness of its SEN provision and how can parents / carers take part in this evaluation?
Poppy's Day Nursery regularly assess the effectiveness of its SEN provision. The Senior Team regularly meet to look at areas of development and areas of concern.
We have access to outside agencies for additional support if required. These may include specialist teaching services.
The nursery holds regular staff meetings to discuss children's next steps.
Parents are encouraged to attend the parents evenings.
The key person has daily contact with parents and carers.
Who should I contact if I am considering registering for a place at the setting?
If you are considering registering for a place at Poppy's Day Nursery please contact the Nursery to arrange a showround.
What arrangements does the setting have for feedback from parents / carers, including compliments and complaints?
Poppy's Day Nursery operates an open door policy which welcomes all parents.
The Nursery sends out yearly questionnaires to feedback the Nurseries performance.
The Nursery has a complaints procedure;
All Staff work to promote and maintain good relationships with all parents and carers.
Poppy’s Day Nursery strives to ensure that all children are given the best care and attention at all times. If you wish to discuss an area for concern whilst your child is in our care, or if you are unhappy about an element of service, please do not hesitate to speak to your child’s key person.
If a complaint is made against the Nursery or a member of Staff, it is taken very seriously and will be dealt with immediately.
Once speaking to your child’s key person, you still feel things are unresolved please talk to the Deputy Manager.
If you continue to feel unhappy with the service, you will need to make an official complaint in writing to the Company Director. All official complaints must be investigated and dealt with within 28 days.
Your complaint will then be logged and reported to OFSTED (Office for Standards In Education), who must be informed of any formal complaints made against the Nursery and / or its Staff.
OFSTED is responsible for the registration and inspection of early years provisions.
Staff involved in the complaint will be required to make a written statement of the event leading up to and continuing for the duration of their involvement to track the process.
A summary of the complaint will be written by the Company Director mapping the complaint at each stage and identifying the National Standard relating to the complaint.
The following information is required when investigating a complaint:
The process taken to ensure the complaint was fully investigated
Who was involved with the investigation
Any referrals made to an outside agency e.g. local authority, social services.
Actions and outcomes must be detailed, showing the outcome of the investigation:
Any action/s identified
Actions set / taken by OFSTED
Actions taken by other agencies
The outcome of the investigation - identifying areas of improvement
If any Staff have been dismissed following the investigation
If any Staff have been dismissed for misconduct due to putting a child at risk - the individual may need to be referred for inclusion on to the Protection of Children Act.
The findings of the investigation and any action to be taken as a result of the investigation must be shared with all parents in the Nursery.
This must be completed within 28 days from the date the complaint was made.
A separate letter should be sent to the parent making the complaint giving more detail if appropriate.