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At Carelink24 we believe that peace of mind should be available to everyone, no matter their situation. A Carelink alarm is the ideal link between a vulnerable person and someone that can help. Let's imagine that you are at home enjoying your favourite TV show or doing a spot of cleaning. All of a sudden you start feeling unwell or have a fall. In these situations, simply press the button on your pendant and our emergency team will receive your call for help. We believe using your alarm is easier than making yourself a cup of tea! 

For more information about how the Carelink Alarm works please visit our guide here:

To find out more about our service, please call our friendly team on 0800 007 544, who will answer any of your questions and can even arrange for your new alarm to be delivered the very next day. You can also send us a message on our Contact Us page or place your order online.

Who to contact

Contact Name
Olive Collins
Contact Position
Customer Service Executive
0800 0076 247

Where to go

40 Barnard Road
Bowthorpe Employment Area,

When is it on?

Date & Time Information
Open 9am till 5pm Monday to Friday (24 Hour Care Monitoring Service)

Other Details

Cost details
£2.90 Per Week
£114 Per Year
£749 Lifetime Plan
£45 Set Up Fee
Referral required?
Referral and availability notes

We don't require a referral for our service but you can refer anyone to the Carelink service if you would like. Simply fill in our contact form, explain who would you like to refer and why and we will give them a call.


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